Service Description

PropToll is an innovative, comprehensive housing society management platform designed to simplify and streamline the complexities of managing residential communities.

Our platform offers a one-stop solution that caters to the diverse needs of housing societies, property managers, and residents, enhancing the overall living experience while ensuring efficient administration.

Key Features

  1. Billing and Accounting:
    • Automated monthly maintenance bills generation.
    • Secure online payment gateway integration for easy dues settlement.
    • Comprehensive financial reporting for transparency and audit readiness.
    • Expense tracking and budget management tools.
  2. Resident Management:
    • Resident database with contact information, vehicle details, and property ownership status.
    • Communication tools for announcements, discussions, and feedback.
    • Facility booking system for amenities like clubhouses, sports courts, and community halls.
  3. Visitor and Security Management:
    • Digital visitor log for enhanced security and visitor tracking.
    • Gate pass system for guests, service providers, and deliveries.
    • Emergency alert system for immediate notification in case of security concerns.
  4. Maintenance Request System:
    • Online submission of maintenance and repair requests.
    • Tracking system for request status updates and resolutions.
    • Vendor management module for engaging and evaluating service providers.
  5. Document Repository:
    • Secure cloud storage for important documents, such as meeting minutes, legal documents, and society by-laws.
    • Easy access and sharing controls for residents and management.
  6. Complaints and Suggestions:
    • Dedicated portal for lodging complaints and suggestions.
    • Workflow for tracking, escalation, and resolution of issues.

Benefits

  1. For Residents:
    • Enhanced convenience through online payments, facility bookings, and maintenance requests.
    • Improved communication with management and neighbors.
    • Greater transparency in society operations and financial matters.
  2. For Society Management:
    • Efficient handling of administrative tasks and financial management.
    • Reduced paperwork and manual record-keeping.
    • Better engagement with residents through streamlined communication channels.
  3. For Property Managers:
    • Centralized platform for managing multiple societies.
    • Automated workflows for billing, maintenance, and visitor management.
    • Data-driven insights for improving service quality and resident satisfaction.
Deployment and Support

PropToll is available as a cloud-based platform, ensuring easy access from anywhere, anytime, without the need for extensive IT infrastructure. Our platform is mobile-friendly, offering dedicated apps for iOS and Android devices to cater to the on-the-go needs of residents and managers. We offer comprehensive support and training to ensure seamless implementation and adoption. Our customer support team is available through multiple channels, including email, phone, and in-app chat, to assist with any queries or issues.

Customization and Integration

Understanding that each housing society has unique needs, PropToll offers customizable modules that can be tailored to specific requirements. Additionally, our platform can integrate with existing systems and third-party applications, such as CCTV, intercoms, and access control systems, for a unified management experience.

Pricing

PropToll operates on a subscription-based model, offering various packages designed to suit societies of different sizes and needs. Our pricing is transparent, with no hidden charges, and includes updates and support. For detailed pricing information and to find a package that best fits your society's needs contact our sales team at infor@metapointer.com

Conclusion

PropToll is dedicated to providing a robust, user-friendly platform that empowers housing societies to manage their operations more efficiently while elevating the living standards of their residents. With PropToll, societies can look forward to a harmonious, well-organized community, where management is smooth, and residents are happy.